Frequently Asked Questions
How do you accept payment?
Once we receive and confirm your order and pricing (including shipping), we will forward a Paypal invoice. Once payment is received, your order will be shipped and we will provide order tracking information.
How are lobsters sold?
Lobster is sold by the pound. Multiply the number of lobsters required by the weight preferred, for example 6 lobster @ 1.5 lb each would require an order of 9 lbs lobster, please see our order form.
What is the most popular size lobster sold?
1.5 lb is the preferred size lobster for individual portions. We ship a variety of weights and can accommodate special orders.
Do you ship to homes and offices?
We definitely do! That's our business, to select the best and freshest fish and deliver it straight to your home or business!
How is your seafood packaged?
Our seafood is packaged first in an insulated styrofoam box and then put inside of a corrugated box, products is packed with gel packs, ice or both to maintain the freshness and quality.
How long will the fish last when you receive it?
You have about 2 or 3 days to use the fresh fish. If you aren't going to use it all in that time period then we recommend you freeze it as soon as you receive the order and use it as you need it.
How should I thaw frozen seafood?
We recommend you always thaw out frozen fish & seafood in the refrigerator overnight or for about 6 to 9 hours. Once defrosted, cook it immediately. If you do need a quicker solution to thaw it out, you can run it under cold water to thaw in 30 minutes at your own risk. Always use cold water if you do need to do this.